B2B delivery available to the Dublin area only (Min order €100). Collection available to all (€50).

Frequently Asked Questions

ORDERS

How It Works?

This Ready Chef platform allows you to place an order for produce without any previous business relationship with Ready Chef. Simply place your order online, fill in your details at checkout and enjoy your fresh produce.

MINIMUM ORDER VALUE

Is There A Minimum Order Value?

Yes. Our minimum order value total for delivery is €100. Our minimum order value total for collection is €50.

DELIVERY

What Delivery Methods Are Available?

Our Ready Chef vans deliver directly to your location within your selected delivery window when you place your order. Delivery is restricted to the Dublin region and some surrounding areas.

Currently we do not facilitate delivery outside of Dublin. If you are outside of Dublin and wish to avail of delivery, please contact us and we can discuss if this is viable.

There is a delivery charge of €10 for orders between €100-€200. All orders above €200 have no delivery charge.

LEAD TIME

When Should I Expect My Delivery?

The earliest window available for delivery is 48 hours following the placement of your order.

Once you place an order for delivery, you select the delivery day and time slot which you wish to receive your delivery.

No delivery available on Bank Holidays or Sunday.

Deliveries takes place from:
Monday - Friday, 9am-3pm.
Saturday, 9am-1pm.

MISSED DELIVERY

What Happens If I Miss My Delivery?

If for some reason you are not available to receive your order during the day and time you have selected your order will be returned to the Ready Chef Premises.

There will be a redelivery fee charged for orders returned to the Ready Chef Premises that are to be delivered another time.

LOCATION

Where Are You Based?

112 Bann Road, Dublin Industrial Estate, Dublin 11 D11 KD5N.

COLLECTION

How Do I Collect My Order?

Collection is available on all orders from the Ready Chef premises. All orders between €50-€100 must be collected.

At checkout you will be able to select whether you would like to collect your order or get it delivered. If you opt for collection, select a date and time for your collection.

No collection available on Bank Holidays or Sunday.

Please note: The Ready Chef Premises is a COVID-19 compliant site. For the safety of you and our staff please phone the Ready Chef Reception (01) 8300 111 upon arrival for your order collection.

PAYMENT

What Payment Methods Are Accepted?

We only accept payments through credit and debit cards. Our payment system is securely served by Stripe.

ACCOUNT

Do I Need An Account?

You do not need an account to place an order. There are advantages to creating an account - these include discounts, promotional codes and saving time on repeat orders.

ADDITIONAL PRODUCT

I Can't Find What I'm Looking For?

Here at Ready Chef we stock an extensive range of produce. If you cannot find a specific item online, we can help you source this from either our warehouse or elsewhere.

Please call (01) 8300 111 for more information.
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